PATIENT SURVEY RESULTS

In December 2016 The Surgery asked patients to complete a Questionnaire.

65% of surveys were returned

92% of patients said they would be likely to recommend their Gp practice to someone who had just moved into the area.

2% of patients said they would be unlikely to recommend their Gp practice to someone who had just moved into the area.

66% of patients added a comment to their questionnaire.

Some of the comments:

Could patients be made aware on the website when a Gp is retiring
Difficulty making appointments
Brilliant Doctors, Nurses and staff
Even when staff are very busy they never appear frantic
Very clean surgery and staff are very nice
Difficult to see a Doctor of your choice
Parking difficult
First Class – very professional
People need to be more understanding of the volume going through the service
No complaints
Too many patients and not enough Doctors
Only being able to speak to a Doctor in the morning is quite limiting.
Treat everyone sensitively and with respect
Practice seems to be working well even under pressure.

Thank you to all patients who took the time to complete the questionnaire.